A bad day for Trend Micro

I've worked with Trend products for more than 5 years. I couldn't recommend their security software line any higher. They have been outstanding for combatting viruses, worms, spyware, attachment blocking in email, anti-spam and more. And, get this, their pricing is exceedingly low for businesses and the ease of use and setup is unprecedented.

But alas, in the world of computers and software, things can go wrong. A couple weeks ago, Trend issued a pattern file update that caused PCs and servers to use so much CPU power that they appeared to freeze. Read here for Trend's report and fix for it.

So, what's the moral of this story... it is always critical to continuously monitor and manage your systems. Things can go wrong that have never happened before and troubleshooting becomes paramount. Monitor, document, plan for disaster, plan some more, and implement best practices.

To read about the negative impact this had on certain businesses, take a look at the article from Small Business Pipeline.